E-mail Us

This form is for product or service (repairs and warranty) inquiries only. Please input your contact details, country, and product- or service-related question and click "submit" to send. For information about Onkyo’s loss of audio or network connection Customer Care Program, please click here. Your email will be sent directly to the global support center. Note that fields marked with the [!] symbol must be completed, and that we can only process inquiries in English at this time.

If your inquiry is related to sales (where to buy), please visit our Where to Buy/Local Contacts page to contact your local distributor directly.

Note: EU residents are supported at Onkyo EU website, and US residents at Onkyo US website.

Name !
E-mail !

Please hyphenate numbers (i.e. XX-XXX-XXXX).


Please hyphenate numbers (i.e. XX-XXX-XXXX).

Country !

Note: Do not select “Other” if you live in EU/US. Support is available via Onkyo EU and Onkyo US websites respectively.

Product Category !
Question Category !
Question !

Note: Please select an appropriate Question Category and include your product’s model name and serial number in the Question field if your query is related to repairs or servicing.


To expedite handling of your inquiry, please attach proof of purchase (JPEG up to 2 MB).

Confirmation !